About Zoom
Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.
'As long as we focus on caring and delivering happiness, Zoom will continue to be a special place to work and grow.' Eric S. Yuan Founder and CEO, Zoom
Our Values
At Zoom, we believe that in order to deliver happiness to our customers, our employees should be happy at work. That’s why we focus on cultivating a culture around our value of care.
We care for our customers, teammates, company, community and selves.
- Caring for our customers
Our customers are at the center of everything we do here at
Zoom. We work hard to build innovative products that help people communicate,
collaborate, and connect. We listen to our customers and incorporate their
feedback to improve our products and make their experience better.
- Caring for our teammates
Zoomies work collaboratively across teams and locations to
deliver happiness to our customers. We recognize our fellow teammates’ actions
and achievements through employee-nominated Zoomie of the Quarter awards and an
employee recognition program. We also have fun together! Our volunteer,
employee-led Happy Crew organizes meet-ups and global holiday celebrations
throughout the year.
- Caring for our company
Zoomies show care for our company by conducting business
ethically and serving our customers and colleagues with integrity. We value
transparency and welcome our employees to speak up, ask questions, and provide
feedback so we can keep growing as an organization.
- Caring for community
Zoom Cares is our philanthropic arm that focuses on making a
difference in three key areas: Education, Social Equity, and Climate Change. We
match employee donations to charitable organizations up to $250 annually
through our Zoomies Care Employee Giving Program.
- Caring for ourselves
We give employees the flexibility to care for themselves and
their families with a comprehensive benefits program that includes 16 weeks
paid parental leave, health and wellness benefits, retirement benefits, and no
limit on paid time off.
- Grow your career at Zoom
At Zoom, we believe career development is a matrix, not a ladder. We support your professional growth at every level, whether you’re early on in your career or a leader in your field. Our ZoomBloom program allows you to explore your career interests; learn new skills through LinkedIn Learning; and continually have conversations about your career goals with your manager, guided by our Zoom Abilities framework.
Diversity, Equity & Inclusion
We want all Zoomies to feel comfortable bringing their whole selves to work. Our Diversity, Equity & Inclusion (DEI) team leads our company-wide effort to bring greater diversity and inclusiveness to our people and products, from our recruiting and hiring practices to the accessibility of our platform.
We view our efforts within 4 pillars: Workforce, Workplace,
Marketplace, and Community.
- Workforce
Workforce is about who and how we hire. We actively engage
with external sourcing partners to invite the best and brightest talent from
the broadest backgrounds to consider working at Zoom. We continuously take
stock of how we evaluate candidates to ensure that they are getting a fair and
equal opportunity to share their capabilities.
- Marketplace
Our DEI Marketplace efforts are all about how we include and
consider our customers, with the ultimate goal of creating better products and
experiences with them in mind. An example of our Marketplace efforts include
leveraging our ERGs and strategic partners to provide feedback on product
designs and features.
- Workplace
Workplace is how Zoomies experience Zoom once they are here.
Do they feel a sense of belonging to the organization? Do they have an
opportunity to build networks and connections outside of their day-to-day
roles? Examples of our Workplace efforts include our Employee Resource Groups,
employee-driven, volunteer groups that foster DEI in the workplace and
encourage employee engagement and support.
- Community
Our DEI Community efforts are focused on how we do our part
to make the world more equitable for all. In partnership with our internal
teams and external strategic partners, we forge partnerships that advance our
DEI mission and Zoom’s core value of Care.
